Residential Support
Get help with your home internet, phone, or TV service.
Contact BEK Fiber
How Can We Help?
We love hearing from our customers, and we take your experience seriously. Our goal is service so good it’ll blow you away. Have a question, a concern, or a compliment? (We love those, too!) Let us know what’s on your mind, and we’ll respond as quickly as possible.
Business Support
Get help keeping your business connected and running smoothly.
Community Support
Connect with us about community programs, sponsorships, and local opportunities.
BEK News Support
Contact us with questions, feedback, or issues watching BEK News.
BEK Sports Support
Contact us with questions, feedback, or issues watching BEK Sports.
Billing Support
Get answers to questions about your bill, charges, or payments.
Report An Outage
Let us know if your internet, phone, or TV service is down.
Move My Service
Tell us about your upcoming move so we can help transfer your service.
Prefer to Call or Email?
Customer Service
Questions about your BEK service, billing or account.
Business Technology
Surveillance, secure access, business phone systems and care solutions.
Our Offices
Steele (Headquarters)
200 East Broadway, PO Box 230
Steele, ND 58482
Hours: 8 AM-5 PM Mon-Fri (except Holidays)
Bismarck
923 East Interstate Ave.
Bismarck, ND 58503
Hours: 8 AM-5 PM Mon-Fri (except Holidays)
Valley City
220 4th St. NE
Valley City, ND 58072
Hours: 8 AM-5 PM Mon-Fri (except Holidays)
Send Us a Message
Tell us what you need help with, and we’ll respond as quickly as possible. For an outage or anything urgent, please call 1.888.475.2361.